Last updated: November 23, 2024

1. Agreement to Terms

By accessing our exhibition, using our AR application, or visiting our website, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Definitions

• "Exhibition" refers to the physical OceanVista marine habitat exhibition
• "AR Application" means our augmented reality mobile application
• "Services" includes the exhibition, AR application, and website
• "Content" refers to all materials, images, and experiences provided
• "User" means any person accessing our services

3. Exhibition Rules and Safety

When visiting our exhibition, you must:

• Follow all posted safety guidelines and staff instructions
• Use AR equipment according to provided instructions
• Supervise children under 16 at all times
• Respect physical distancing and capacity guidelines
• Not touch exhibits unless explicitly permitted
• Not bring food or drinks into exhibition areas
• Not engage in disruptive behavior
• Report any safety concerns to staff immediately

4. AR Application Terms

Use of our AR application is subject to:

• Device compatibility requirements
• Acceptance of necessary device permissions
• Stable internet connection for full functionality
• Agreement to app-specific privacy policies
• Proper handling of borrowed AR equipment
• Usage only within designated areas
• No unauthorized recording or streaming

5. Intellectual Property Rights

All content and materials are protected by:

• Copyright laws and international treaties
• Trademark and patent regulations
• Licensing agreements and restrictions
• Digital rights management systems

6. Booking and Cancellation

Our booking policy includes:

• Advance reservation requirements
• Payment and refund conditions
• Rescheduling options and fees
• Group booking procedures
• Special access arrangements

7. Liability and Insurance

We maintain comprehensive insurance coverage and:

• Limit liability as permitted by law
• Require signed waivers for certain activities
• Cover equipment damage under specific conditions
• Exclude consequential losses

8. Modifications to Service

We reserve the right to:

• Modify or discontinue services without notice
• Update content and experiences
• Adjust pricing and availability
• Change operating hours and conditions

9. Governing Law

These terms are governed by UK law, including:

• Consumer protection regulations
• Data protection legislation
• Health and safety requirements
• Dispute resolution procedures

10. Contact Information

For questions about these terms, contact us at:

Natural Science Museum
Exhibition Hall B
London, SW7 5BD
United Kingdom

Phone: +44 7700 900123
Email: info@oceanvista-exhibition.co.uk